Exam Failure Policy

We understand that failing an exam can be a challenging experience. Our goal is to provide clear guidance and support to help candidates navigate the process and improve their chances of success in subsequent attempts.

Detailed Feedback

Candidates will receive a detailed score report that breaks down their performance by exam section. This report will highlight areas where improvement is needed. Where applicable, specific feedback on incorrect answers will be provided to help candidates understand their mistakes and focus their study efforts effectively.

Re-Examination Policies

Candidates are eligible to retake the exam after receiving their results. There is no limit to the number of attempts. However, a mandatory waiting period of one week must be observed before re-taking the exam. There is no fee for re-taking the exam.

Study and Preparation Support

We provide access to updated study materials, practice exams, and recommended resources. Candidates are encouraged to utilize these resources to improve their knowledge and skills.

Candidates are encouraged to provide feedback on their exam experience. This feedback helps us improve the exam process and address any issues that may have affected their performance.

We continuously review and update exam content based on candidate feedback and industry developments to ensure that our exams remain relevant and fair.

Policy Review

This policy will be reviewed annually to ensure it meets the needs of our candidates and reflects current best practices. Any changes to the policy will be communicated to all candidates through our official channels.